Complaints performance reports
Published: 16 September 2019Last Updated: 14 August 2025
View quarterly and annual complaints performance reports.
Publications
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Quarter 1 2025/26 Complaints Performance Report (PDF 105KB)
Last Update: 14/08/2025
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2023/24 Annual Complaints Performance Report (PDF 343KB)
Last Update: 04/11/2024
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2022/23 Annual Complaints Performance Report (PDF 439KB)
Last Update: 28/09/2023
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2021/22 Annual Complaints Performance Report (PDF 461KB)
Last Update: 26/09/2022
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2020/21 Annual Complaints Performance Report (613KB)
Last Update: 02/11/2021
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2019/20 Annual Complaints Performance Report (pdf 556KB)
Last Update: 28/10/2020
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2018/19 Annual Complaints Performance Report (pdf 471KB)
Last Update: 23/09/2019
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2017/18 Annual Complaints Performance Report (pdf 535KB)
Last Update: 16/09/2019
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2016/17 Annual Complaints Performance Report (pdf 529KB)
Last Update: 16/09/2019
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2015/16 Annual Complaints Performance Report (pdf 560KB)
Last Update: 16/09/2019