Customer service charter and strategy
Published: 06 March 2018Last Updated: 03 January 2025
As part of our customer service commitment, we aim to provide high quality services and deliver high standards of customer service. Both the charter and strategy explain how we do this.
Publications
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Customer Service Charter (PDF 87KB)
Last Update: 03/01/2025
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Customer Service Strategy (PDF 176KB)
Last Update: 03/01/2025