National customer satisfaction survey - report 2020 (pdf 344KB)
URL: http://publications.aberdeenshire.gov.uk/dataset/3ece96dd-dc8c-45ad-952e-34d7435e521e/resource/ad304052-5b61-4d7c-ae4b-e543d19a9597/download/national-customer-survey-report---2020.pdf
From the publication abstract
The Scottish Government conducts an annual national customer satisfaction survey for all local authority Building Standards services with the purpose of monitoring a number of performance...
Source: National Customer Satisfaction Questionnaire